Cycle & Carriage

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. 

The Opportunity 

This exciting role extends beyond traditional automotive retail. You will be part of the Gogoro Sales and Marketing department, enabling business operations and driving sustainability solutions. We are hiring Sales and Leasing Executives who are sales-driven and have operational experience.

Key Responsibilities:

Sales and Leasing:

• Proactively prospect and generate leads from provided platforms or own sources to expand the clientele base rapidly.
• Attend to walk-in customers and perform counter sales duties.
• Deliver compelling sales presentations/proposals to prospective clients with a successful closing rate.
• Follow up with existing customers on contract renewals and ensure the fleet grows steadily.
• Actively pursue sales to meet (and exceed) individual sales targets and the company's overall targets.
• Ensure all revenues and payments are collected promptly.

Corporate Sales and Leasing:

• Develop and maintain strong relationships with corporate clients for long-term leasing opportunities.
• Customize leasing solutions to meet the specific needs of corporate clients.
• Provide aftersales services to corporate clients, ensuring their needs are met efficiently.

After-Sales:

• Serve as the main liaison point with customers.
• Address and rectify customers’ complaints/feedback promptly.
• Manage the collection, repossession, and relocation of vehicles throughout the contract duration.
• Regularly update the fleet management system and take necessary actions to manage customers/alternative solutions.
• Provide aftersales services to customers post-onboarding.
• Harmonize expectations on vehicle conditions with partners to minimize disputes.
• Provide technical advice to drivers regarding vehicle functionality and familiarization.

Admin:

• Ensure documentation and information of customers and fleet vehicles are collected and updated promptly.
• Report weekly sales forecasts, usage rates, collection, and claim rates.
• Work closely with vendors to ensure vehicles are prepared for customer delivery.
• Collaborate with operations and fellow sales team members to ensure service excellence through all channels and customer touchpoints.

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia’s Best Companies to Work for 8 consecutive years in 2015 - 2019; 2021 - 2023
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation