General information

Name
Manager – Parts
Ref #
979
Date
Tuesday, March 11, 2025
Department
MB Cust Svc Ctr - PL

Description & Requirements

Country
Singapore
Job Description
Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

PRICING, PRODUCT AND DISTRIBUTION STRATEGY

  • Conduct market analysis & review of competitor pricing & strategies pertaining to parts & accessories.
  • Propose & establish pricing & trading strategies for specific parts category and market segment such as fleet, internal and independent workshops and DIY customers
  • Conduct regular review & monitor the sales performance & financial health of distribution partners to identify key partners based on coverage & capability.
  • Identify potential stockist partners in diverse countries & location that help meet the service standard & guidelines as defined by C&C and helps meet business objectives.
  • Proactively identify & partner with stockist across location that helps meet the requirement for newly launched cars & brand of vehicles.
  • Establish robust distribution & supply chain channels that ensure ready availability of stocks at 3rd party workshops in addition to C&C workshops thereby ensuring better turnaround time for customers.
  • Regular review on export of P&A to multiple countries ensuring stipulated guidelines are met
  • Identify potential areas for creation of own product DPS that complements the parts & accessories as supplied by the Principals

SALES MANAGEMENT

  • Define & identify individual targets for each stockist in line with the business target.
  • Effectively negotiate sales target and pricing with stockists across multiple countries that will help achieve the profitability targets.
  • Collaborate with the Legal department to define contractual terms & conditions binding on the stockis.
  • Conduct regular monitoring & review of stockist performance against the KPIs and levels as set by the Principals and provide performance review reports to the Principals.
  • Conduct Performance review coaching & meetings with the stockist at regular intervals to help guide them and assess their competitiveness and feasibility of partnering with them in view of the overall business objectives.

PRINCIPAL & SUPPLIERS MANAGEMENT

  • Review past years purchase volume with reference to number of vehicle-on-the-road, negotiate with principal partner for achievable annual purchase target and potential rebates.
  • Review pricing and supply situation; negotiate with principals for better pricing and delivery lead-time; oversee preparation of monthly sales and quarterly projection reports for submission to principal partners.
  • Liaise closely to update principals partners on performance and delivery schedule; organize market surveys on key market data upon principal partner’s request; establish strong relations with all (in-bound) suppliers

INTERNAL CUSTOMER MANAGEMENT

  • Constantly review & monitor the purchasing patter of internal C&C customers i.e. After-sales workshop to assess the demand & requirements and also ensure optimal stock inventory levels & guidelines are adhered at all times.
  • Identify potential sales/ performance issues & bottlenecks to help minimize the same.
  • Initiate meeting with the Parts Store & Workshop manager if performance falls below dealership target and propose and commit to a resolution plan with principal partner.
  • Educate & support internal customers in the use of enterprise-wide computerized inventory management system to streamline overall inventory and operations management

PEOPLE MANAGEMENT

  • Identify training needs for staff based on their strength & weaknesses and ensure adequate training is provided to help build staff capability & performance.
  • Conduct yearly performance review for staff and provide constructive feedback & coaching for maximizing performance.
  • Effectively manage career progression path for staff capable of taking challenging tasks & additional responsibilities.
Job Requirements

  • Graduate Degree in engineering or supply chain management
  • Minimum of 10 years of supply chain management experience with 5 years in a managerial capacity
  • Knowledge in automotive parts business would be preferred
  • Supply chain management in multi supply sources and stock points environment
  • Good knowledge in the application of inventory management tool
  • Good negotiation skills
  • Able to leverage on information technology to streamline operations
  • Strong Interpersonal & Communications skills
  • Strong Business Planning & Analytical Skills
  • Good understanding of custom regulations for overseas markets
  • Strong Problem Solving Skills & the ability to multi-task

About The Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

  • HR Asia’s Best Companies to Work Platinum Award in 2024 (10th consecutive year winner)
  • Happiest Workplace Award 2024
  • Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
  • Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
  • Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
  • Merit for Singapore Health Award as awarded by Health Promotion Board
  • Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
  • Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
  • Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation 

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

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