General information

Name
Product Expert (smart)
Ref #
660
Date
Wednesday, February 7, 2024
Department
Human Resource Division

Description & Requirements

Country
Singapore
Job Description

Not just another job, be a part of #Teamsmart

Be part of a new era in automotive excellence. Cycle & Carriage is looking for ambitious and passionate individuals to be part of our smart team.

Why join us?

  • Backed by Cycle & Carriage; Singapore’s leading automotive group for over 120 years
  • Cycle & Carriage’s diverse portfolio and successful track record of bringing in new automotive brands to Singapore 
  • Our pro-people culture. At Cycle & Carriage, we invest in team development, prioritising both personal and professional growth
  • The commitment to delivering Exceptional Journeys to our employees, customers, partners, and communities

The Role

As a smart Product Evangelist, you will report to the smart Head of Operations articulating the smart brand story through brand & product enquiries, vehicle presentation, and delivery duties. You will be a brand ambassador for smart, driven to champion the smart brand to seed awareness and consideration in people's minds. You will create high awareness and excitement to our customers of the brand's vision and products, while assisting our Sales team to chase the Company's overall sales targets.

You will be considered for future progression opportunities as our smart operations scale over time.

Responsibilities

  • Actively champion the smart brand story and bring excitement about the brand and products to potential customers
  • Assist in brand & product enquiries, vehicle presentation, and delivery duties
  • Communicate enthusiastically and convincingly of product details, creating high awareness and excitement about the vehicle's functions and configurations to end customers
  • Address customers' questions and demonstrate vehicle features as well as assisting customers to select the vehicle that best suits their needs.
  • Interface with customers when they come for regular servicing and other aftersales needs and be able to breakdown potential technical issues to the customers
  • Conduct internal product training to improve general product knowledge with updates and knowledge tests for the Sales team

Job Requirements

  • Well-versed in automotive product/technical know-how, with strong knowledge of the automotive industry and competitor environment
  • Have an inherent passion to build a brand and to see the brand grow over time
  • Possess good communication and interpersonal skills
  • Ability to present, engage, and excite a group of audience
  • Ability to work independently with strong analytical and planning skills.
  • Highly motivated individual with a firm dedication towards collective achievement and success.
  • Tech-savvy with working knowledge of computer skills and mobile devices.
  • Possess a valid Class 3 driving license
  • Graduates who desire to build a professional career in automotive industry are welcomed to apply


More than just a new Electric Vehicle brand that’s hitting the roads of Singapore soon, smart is a new benchmark for intelligent, responsible, and fun driving!

Let’s get smart!


About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence.

Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:


• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).